Shipping
Your order will be sent to you in a eco-friendly carton box (fits most mailboxes), nicely wrapped and with a personal note from Indy. On request we can add a personal note from the sender to the receiver. You will receive a track & trace code to follow your shipment.
We are situated in the Netherlands and aim to ship within 1-2 days (unless stated otherwise on our website). Delivery depends on our shipping company. We cannot guarantee you a specific delivery time/date.
The average timing of our shipments is:
NL: 1-3 working days
Europe: 5-10 working days
Rest of world: 10-20 working days
Shipping costs:
NL: € 4 | Free over € 55
Europe: € 6 | Free over € 100
Rest of World: € 17,50 | Free over € 100
Return policy
We do our very best to provide quality products you will love to use. We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 14 days of receiving your merchandise and we will be happy to find a solution. You can contact us by email service@gsb-playingcards.com. If returning your merchandise please download this returnform and add it to your shipment.
Please return all items in new condition, unused or damaged within 14 days with a recommended tracking no. Customer is responsible for return shipping fees. After receiving your package in good order we will refund your money within 14 days.
Please note, custom orders are non-refundable as they are made specifically for you.
Please make all returns to adress below after you have been given return instructions through email. Thank you!
GSB Playing Cards
Marelaan 3
2341 LA Oegstgeest
the Netherlands